Once your order has been dispatched with our courier, DPD Local, you will be receive email and text message notifications which will allow you follow the delivery progress your order is making. You will also be able to assign a safe place to leave the order if you're not at home, request an alternative delivery address/pick up point, or update any of your contact details.
For orders shipped to Northern Ireland, the Highlands & Islands, Isle of Man, and the Channel Islands, we're unable to provide personal tracking updates. If your order does not arrive within the expected timeframe, please do not hesitate to contact our customer service team on 0344 824 8180 with your order ID and they will investigate on your behalf.