If your order is damaged, faulty or incorrect upon receipt, please contact our customer service team on 0344 824 8180 or email us at orders@run4it.com as soon as possible. We will replace any damaged/faulty/incorrect items on your order. However, if this is not possible due to lack of stock, we will attempt to replace with equivalent products that meet your approval or offer you a refund.
If your order is lost, we will replace your order and despatch as soon as possible. However if this is not possible due to lack of stock, we will attempt to replace with equivalent products that meet your approval or offer you a refund.